Support Made Simple

Our Support contract are designed to match your needs from simple telephone support with remote support to full platinum cover. our cover includes Servers, PC's, Printers and Network Infrastucture and devices.

Silver Cover.

Telephone support from 9am to 6pm Monday to Friday, should an on site visit be required there is no call out charge and a reduced hourly rate of £35 per hour.

Gold Cover.

Direct access to your support engineer.

Instant support remote access

initial system check

Network system cover 

No call out fee

Reduced hourly on site rate £15

Platinum Cover.

 Direct access to your support engineer.

Instant support remote access

Initial system check

Email and Domain Management

Network system cover

No Invoices for On Site Visits

Additional Services Available for All Contracts

AVG Cloud Solution (Antivirus Antispam)

On Site Disaster Recovery (4 Hours)

Off Site Disaster Recovery (1 Hour)

Out Of Hours Support 24/7

Cloud Email Solution


All above contracts are for 12 months either paid monthly or yearly for 10% discount.



Contact

Associate Computer Services Ltd
Unit 1b, Woodbridge Road
Sleaford
NG34 7EW

01529 415456

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